Privacy Policy

1. What Information We Collect

When you fill out a form on our site to request a call from your dedicated agent, we collect:

• Your name
• Your phone number
• Your ZIP code
• Your email address (if you provide one)
• What you're looking for — your coverage situation, as you describe it on the form

We also automatically collect a few technical details: where you came from (UTM and traffic source data, like which ad or link brought you to the site), and standard website analytics through Google Analytics 4 (see Section 6 below for more on that).

2. How We Use Your Information

We use what you submit for exactly one purpose: getting you connected with your dedicated agent. Specifically:

• To match you with your dedicated agent and give them what they need to call you and talk through your situation
• To send you an automated text message confirming we received your request
• To follow up with you if the first call doesn't connect, so you don't fall through the cracks

3. Who We Share It With

Health Client Connect is a referral and marketing service. When you submit the form, we share your information with one dedicated licensed insurance agent so they can contact you about coverage — connecting you with that one agent is the service you're requesting.

We may also share information if we're legally required to — for example, in response to a valid subpoena or court order.

4. Text Message (SMS) Consent and Opt-Out

When you submit the form, you're agreeing to the disclaimer shown right below the submit button:

“By clicking Get My Free Quote, I agree that Health Client Connect and a licensed insurance agent may contact me at the phone number and email I provide — including by autodialed calls, prerecorded messages, and text messages — about insurance coverage, even if my number is on a Do-Not-Call list. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to opt out. See our Privacy Policy.”

That consent is what allows us to text you a confirmation and follow up if we can't reach you by phone. You can opt out of text messages at any time by replying STOP to any message we send. Once you opt out, we stop all outbound texts to that number — no further action needed on your end.

5. How Long We Keep Your Information

We keep submission records on file indefinitely so we can track how we're serving clients over time and so we can accurately report where our submissions come from. If you'd like your information deleted sooner than that, see Section 7 below — we'll honor the request.

6. Cookies and Analytics

We use Google Analytics 4 (GA4) to understand how people use our site — which pages get visited, how people navigate, and which traffic sources actually lead to someone getting covered. GA4 uses cookies and similar technology to collect this information, and it's aggregated — we use it to improve the site, not to build a profile on any one visitor.

You can control or disable cookies through your browser settings at any time, or use a browser extension like Google's Analytics Opt-out Add-on if you'd rather not be included in GA4 reporting at all.

7. Requesting Your Data Be Deleted

Want your information removed from our systems? Email support@healthclientconnectme.com or call (404) 576-8736 and ask us to delete your record. We'll confirm your identity, remove your information from our active systems, and let you know once it's done.

Note: if you're actively working with your dedicated agent on a policy, we may need to keep limited records for as long as legally required for insurance compliance purposes — we'll tell you if that applies to your request.

8. Sharing With Your Agent

As described in Section 3, we share your information with the one licensed insurance agent who contacts you about coverage — that sharing is the service. Outside of that connection, your information is not sold to data brokers or advertisers.